Many teams struggle to identify and resolve conflict. This can be due to an absence of trust, fear of consequences, or not having the tools to resolve it properly. Drawing from my experience working in suicide prevention I’ve adapted a practical framework you can use to address conflict in your teams. In this presentation you’ll learn how to identify the sources of conflict in your team, discover the practical framework to resolve it with empathy, and how to build a culture that turns team differences into team strengths. This talk will suit product leaders, core team members, and anyone who wants the confidence to confront the things that nobody else wants to talk about.
w to navigate tough conversations and transform Team Durian into Team Dessert.
- Identify the contributing factors leading to conflict and the signs it is being avoided
- Understand the practical steps to address and resolve conflict: connect, understand, and resolve
- Actions you can take tomorrow to turn team differences into team strengths