Adrienne Enggist

Director of Product - Booking Assistant

Twenty years of e-commerce travel product development and stakeholder management, specialising in customer service, loyalty, and engagement.

Extensive leadership experience in driving new initiatives from concept to scale— and eventually optimisation— using quantitative (multi-variant testing) and qualitative (user research) data.

Currently leading teams of product managers, engineers, designers, and data scientists to create groundbreaking ML-powered customer experiences using conversational UI, with an eye toward pragmatic and practical solutions that solve real business need.